1. Who this policy covers
Pak Pixels, at Busal, Sukha, Mandi Bahauddin, Malikwal, Pakistan, provides Easy Retail. Contact support@easyretail.net about this policy. It covers our website, licensing and purchase services, support, and optional connections described below.
A shop using Easy Retail controls the customer, supplier and staff information it enters. If your question concerns information held by a shop, contact that shop first. This policy does not replace the shop's own privacy responsibilities.
2. Website and browser data
The interactive preview uses illustrative products and amounts. A sample bill stays in the page's memory and resets when you reload. It does not connect to your business database, process a real transaction or collect a desktop licence file.
This website can store your motion preference in browser local storage. This version has no advertising pixels or website analytics service in its code. Fonts and artwork are served with the site. See cookies and preferences for the details.
The hosting provider may process request information such as IP address, browser information, requested URL and time to deliver, protect and diagnose the site. An access-controlled preview may also use its hosting platform's sign-in and security mechanisms.
Email and WhatsApp links open your chosen messaging service. We receive the information you choose to send when you send a message. Those services have their own privacy policies.
3. Licences, purchases and account recovery
Licensing services use a computer identifier, trial and licence records, order references, verification information and security records to register a trial, verify a purchase, activate the correct computer, prevent misuse and review recovery requests.
The purchase flow uses a delivery email and any requested billing details, which may include an owner name, business name and business address. The purchase email system keeps a snapshot of the order's recipient and billing information, along with delivery attempts, delivery time and error information. This lets us send and support the invoice and licence for that purchase without silently changing its recipient later.
Payment is handled through the payment provider's checkout. The Easy Retail integration uses order and payment-status references; it is not designed to store your complete card number, CVV, PIN or banking password. Do not send these details to support. The provider handles payment information under its own policy, including Safepay's privacy policy when that provider is used.
If you use email verification or account recovery, the relevant service also handles the email and security-request information needed for that process. These services require internet access.
4. Local shop records
Everyday desktop billing, inventory, accounts and reports are held in the shop's local business database. These records are not routinely uploaded to our licence service merely because you activate the application.
You control access to the computer, staff accounts and backups. If you choose to provide records to support, send only what is necessary for the issue and remove unrelated personal information where possible. Do not send a complete database or recovery codes in an initial support message.
5. Optional Google Drive and mobile reports
A Google connection is optional. When you connect an account, the app uses the account identity, including its email and account identifier, and the permissions you approve. The integration requests access to app configuration data and to specific Drive files created or used with the app, rather than unrestricted access to all of your Drive.
When enabled, backup stores a business backup in your Google Drive. Mobile reports publish a separate encrypted report snapshot for a paired mobile app. Report snapshots can include business and account information from your shop. Keep pairing information private and secure any phone that can retain downloaded reports.
Google access tokens are protected locally using the operating system's secure storage mechanism. The backup process excludes the stored Google access credentials. A backup and an encrypted report snapshot are separate files and serve different purposes.
Our use of information received from Google APIs is limited to providing and supporting the connected features you choose. We do not use it for advertising, sell it, or use it to train general-purpose AI models. Use and transfer of that information will adhere to the Google API Services User Data Policy, including its Limited Use requirements.
Disconnecting in the desktop app removes its locally stored connection credentials. It does not automatically erase files already in Drive, delete copies on a paired phone or revoke the Google account's server-side permission. You can manage permissions through Google account connections, and manage uploaded files and downloaded copies separately. Google also applies its privacy policy.
7. How long information is kept
Licence and purchase records may need to remain available for the life of the licence, proof of purchase, recovery, accounting requirements and fraud or dispute handling. Support correspondence is kept as needed to handle the issue and related obligations. We do not promise automatic deletion after an invented fixed period.
Local business records, backups in your Drive and report copies on your devices remain under the relevant user's control. Deleting one copy does not necessarily delete the others. Contact us to request a review of information we hold; we will explain any applicable retention reason.
8. Your choices and requests
You can choose whether to connect Google Drive, enable mobile reports or send a support message. You can clear website preferences in your browser. Depending on applicable law, you may also request access, correction, deletion or a restriction on information we hold, or withdraw permission for an optional use.
Send requests to support@easyretail.net. We may need reasonable evidence that you are entitled to make the request. Some information may need to be retained for licence verification, a transaction, security or a legal obligation; we will explain the relevant limitation. Use the complaints process if you want a further review.
9. Security and policy changes
We use measures intended to protect information, but no device, network or storage system can be guaranteed completely secure. Protect your own computer, passwords, recovery codes, licence file and backups.
Easy Retail is intended for business users and is not directed at children. Contact us if you believe a child has provided personal information through our services.
We will update the date on this page when the policy changes. A materially different use will be explained and any additional consent or other step required by applicable law will be addressed before that use.
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